We at Zaytoona work hard every day to enrich the lives of consumers through technology, whether they come to us online, visit our stores or invite us into their homes. We do this by solving technology problems.
Our Commitment To You
Delivering seamless online purchasing experience.
Zaytoona members care
We are committed to providing our members with the highest level of customer service, and to assist you in every aspect of your participation in Zaytoona. Our goal is to make you feel welcome, served and cared for when you are browsing YOUR store, not ours.
In particular, we are committed to:
- Knowing our customers personally. Get in touch with the members whenever you are at zaytoona, we look forward to discussing your experience and help you leverage your membership.
- Providing each member with a seamless experience at Zaytoona. Our dedicated staff is available to assist and guide you everytime you come to even thinking of purchasing from Zaytoona marketplace, striving to make sure your time with us is pleasant and well spent.
- Responding to your inquiries in a prompt and timely manner. All emails and inquiries sent to the customer service will be answered within two working days, in any of the two official languages, Arabic and English.
Get in touch with us
- Customer service
got any complains? Want to return an item? Or has a general inquiry that you want to be answered? Our team is your primary point of contact. They are at your disposal to answer your questions and to provide any guidance you may need.
- Don’t hesitate to get in touch at firstname.lastname@example.org +971 *(land line)
- Remember, the customer is always right, so we always would love to hear our customer suggestions and feedback. Please mail us at Feedback@zaytoona.com or call us +971 (land line)
Hours of Operations
Get in touch with our customer service team on
land line in UAE between 9:30 am to 7:00 pm,
Our email, online chat, and social media channels are open between 9.30 am to 7:00 pm, to ensure a smooth shopping experience for you.